PRIVACY POLICY FOR SHOOR AFRICA LIMITED ( SHOOR SAFARIS )

This website and online platform, namely www.masaimara.travel, is owned and operated by Shoor Africa Limited, Nairobi, Kenya. We greatly value your trust in us and will duly and diligently safeguard and protect the privacy and confidentiality
of your personal information to the best of our abilities.




This privacy policy applies to all of our services, whether accessible, accessed or made available online or through any other platform or device (hereafter collectively referred to as the "Site", "site", "Website" or "website"). Further, this privacy policy forms part of our web usage terms & condition. If you do not agree with any term of this privacy policy, you must cease use of this website and it's services immediately,specifically and namely www.masaimara.travel. You are welcome to also contact us if you would like further insight into how we collect, use and secure the data acquired through our websites. >

We do not Spam ( When and why we will ever Email you)

We will not email you unless you have expressively and clearly indicated that you want us to. We will also not sell, share or rent your email address to/with third parties. We will only email you in one of the following cases:

You activated or subscribed to the optional feature to receive a periodical newsletter by email. Please note: You may at any time always de-activate this feature by unsubscribing. Each newsletter contains an unsubscribe link at the bottom.

You used one of our contact or enquiry forms because you have a question or want to enquire about one of our tours, services or product offerings, or because you may have a general question in relation to our services. In these cases we can email you in reply to your request.

If we believe it is critically important to contact you in your own interest and share certain information, we may decide to email you. We will only do so in exceptional cases like, for example, when the site or the company holding your personal information is sold and a new owner will govern and safeguard your personal information. Commercial messages or advertising are not considered vital, so we will not use this as an excuse to send spam.

The Information we collect and how this Information is used by us.

Personal information We limit the amount of personal information we collect to an absolute minimum and only collect it if strictly necessary. We collect the following information:

Email or Enquiry forms to contact us at www.masaimara.travel or Shoor Africa Ltd You may decide to contact us using one of our email forms, contact or enquiry fomrs. These emails will be stored in our email inboxes and databases. We may use the email address or other contact information to get back to you in response to your request.

Tecnical Computer Information:
If you use one of the email or enquiry forms to contact us, we will collect non-personally identifiable computer information, such as: the type of browser you are using (e.g. Firefox, Internet Explorer, Google Chrome), the type of operating system you are using (e.g. Windows, Mac OS), the screen or window resolution of your monitor and device type (e.g. PC, iPhone, iPad). We collect this information since these email forms are frequently used to report a technical problem with the site and this information assists us greatly to reproduce the problem and find a solution.

User Generated Content
User generated content ("user content") is information provided by our users with an intent to be used on our website. You, as our user, are responsible for all user content that you submit, post, or otherwise make available to or through our website. We do not claim ownership of user content, but by submitting, posting or otherwise making available to or through our website, you automatically grant us the right to use your user content in any way we desire. This includes the non-exclusive, perpetual, transferable, irrevocable right, with the right of sublicensing and without any royalty or compensation in return, to use, reproduce, adjust, translate, distribute, publish, create derivate works, to disclose and duplicate the content in all now known media en future media. You agree we can decide if and how your user content is credited and you also agree the user content provided may be indexed by search engines such as Bing or Google. You also grant us, and any third party appointed by us, the right to take (legal) action as it may be deemed necessary for the protection of the (copy)rights of your user content, including, but not by way of limitation, to take (legal) action in the name and on behalf of you.

Children Under the Age of 13 years.

Our website www.masaimara.travel is not intended for use by children under the age of 13 years. We do not intentionally or knowingly collect personally identifiable information from visitors in this age group. If we learn that we have collected personal information from a child under the age of 13, we will delete and destroy that information as soon as possible. If you believe that we may have any information from a child under age 13, please contact us by sending an email to safari.masaimara.travel and copied to info@shoortravel.com.

Log File Data
As is the case with the majority of web sites you may visit, our site and servers employ log files which record non-personally identifiable data, with the exception of IP addresses which could be considered personally identifiable only in some cases, but is anonymous in the majority of cases. The log file data is used to provide insight in the way our site is being used and, if errors occur, log files provide extra insight in what caused the errors and how to fix them. Such logs file data may also be used to ensure the security of our website and protect it from hackers.

(i)     Cookies and web beacons (that our site employs)
Cookies are text files stored at your computer for authenticating, session tracking (state maintenance) and maintaining specific information about the use and users of our website (such as website preferences ). Cookie files may also be placed at your computer by our trusted third party companies. For more detailed information please read the third party section further in this document. For more information about (the use and decline of) cookies, please visit: www.allaboutcookies.org Web beacon consists of a small string of software code that represents a graphic image request on a web page or email. There may or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of a web page or email. Web beacons can be used for many purposes, including: site traffic reporting, unique visitor counts, advertising auditing and reporting and personalization. Our site uses the following cookies and/or web beacons: We use a cookie to store your preferences for the currency in which you want to display the rates shown. We use a cookie to store your preference for how you want to sort site content such as lists of tours, operators, accommodations and reviews.

Third Parties ( Cookies & Web Beacons)
Certain companies, such as advertisers, web analytics partners, ad networks and third party applications or apps, may use cookies, web beacons, and/ or similar online tracking technologies as outlined below.

Analytics Partners
We allow certain partners to include cookies and/or web beacons within our pages or share portions of our log file data- including IP address- with these partners for analytics purposes. These partners aggregate information and then provide reports on how our website is being used.
On our site, we work with Bing and Google Analytics as analytics partners. We do not have access to cookies and/or web beacons set by Bing or Google, so, for further details on how they handle privacy, refer to their privacy policy.

Video player
We use JW Player to show videos on our website. This player uses a cookie to store your preferences for playing videos such as the volume of the audio or the quality in which to display the video.

Ad Networks, other Advertisers and other Third Parties.
Some advertisements you see on our site are served by individual advertisers or other third parties, but most are served by ad networks. Most commonly, these are third party ad servers, ad agencies, technology vendors, providers of sponsored content, and research firms.
These companies may use cookies, web beacons, and similar tracking technologies to provide auditing, research and reporting for advertisers. These companies may also use cookies or web beacons to customize ads and for behavioral advertising on our or other websites. Most of these companies are a member of the Network Advertising Initiative ("NAI"). The NAI members participate fully in the NAI Principles and offer a general opt-out function of the behavioral advertising.
Please visit www.networkadvertising.org for more information.

On our site we work with the following ad networks:
Google (their privacy policy here https://policies.google.com/privacy)
Bing ( their privacy policy here https://privacy.microsoft.com/en-us/privacystatement )
Facebook (their privacy policy here https://www.facebook.com/legal/FB_Work_Privacy)

Third Party Websites
In certain cases we've integrated third party websites into our website, for example, sharing components of social media websites such as but not limited to 'Facebook Likes' or links to our social media pages. These websites and sharing components may use cookies, web beacons, and similar tracking technologies. We have no control over and do not have access to cookies and/or web beacons set by these third party websites, so for further details on how they handle privacy, refer to their privacy policies.

We have integrated components or functionality of the following third party websites:

Facebook (their privacy policy https://www.facebook.com/legal/FB_Work_Privacy)

Google+ (their privacy policy here https://policies.google.com/privacy)

Twitter (their privacy policy here https://twitter.com/en/privacy)

Pinterest (their privacy policy here https://policy.pinterest.com/en/privacy-policy)

Instagram (their privacy policy here https://help.instagram.com/519522125107875?helpref=page_content )


Disclosure of Data

We keep your personally identifiable information confidential and we generally do not disclose it, but, please make note of the following clarifications and exceptions:

When you use an email or enquiry or contact form on www.masaimara.travel to contact us, some of our employees, directors, officers, owners, affiliated companies and independent contractors may have access to some of your personally identifiable information for the purpose of helping us run our business (and not for their own purposes). They access and use such data subject to our instructions and on a "need to know" basis.
If we are in the process of selling our company, our site, or substantial parts of our business, you agree we may disclose and/or transfer your personally identifiable information as well as other information to the (potential) new owner so they can better value our business and, if sold, continue to operate the service this website provides. This will also be the case if the new owner is a non-EU company, organization or individual.
We may also share your personally identifiable information to respond to law enforcement requests, court orders or any other legal process including from countries outside of the European Union and their governments. We may also share your personally identifiable information if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, and physical threats to you or others or as otherwise required by any applicable law or regulation.

Data Storage

Since the majority of our site users are from the United States, our web and database servers are hosted and located in the United States. Further, since we develop and operate the site from Kenya, our local development servers are located in Nairobi, Kenya. All data, including personally identifiable information, will be stored at both locations and you agree we may transfer your data between these locations as we deem necessary and at our sole discretion. Our servers in the United States are hosted by Fast Comet [ www.fastcomet.com]. European privacy laws allow us to transfer personal data between these locations because Linode LLC comply with the International Safe Harbor Privacy Principles.

Security Measures

     We take strict security measures to protect personally identifiable information from misuse, loss, unauthorized access, disclosure, alteration or destruction. These measures include limiting the number of people who have physical access to our database servers as well as electronic security systems, data encryption and password protections, which guard against unauthorized access.

Control Over Your Data

You always have the right to review the personal information you have stored with us. You may request your personal information by emailing us at info@shoortravel.com. Kindly state 'Request of my Personal Information' in the subject line of your email message.
If your personal information is incorrect, we will change it upon your request. You may also ask us to remove your personal information from our database by sending us an email to the same email address above.

Changes to our Privacy Policy

We are entitled to change, at any and all times, the way we collect, transmit and process the personal information and such other information as we may deem necessary and at our sole discretion. We reserve the right to change this privacy policy at any time in order to reflect the latest amendments or updates. As soon as this page is updated the changes become shall be deemed to be effective. Please review this privacy policy periodically. Your continued use of our website following the change of this privacy policy will constitute your acceptance of the new privacy policy.